Privacy Policy
Your privacy is fundamental to everything we do. This document explains how Assure Sift Relocation collects, uses, and protects your personal information.
Introduction
Assure Sift Relocation ("we," "our," or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our relocation services.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our site. We reserve the right to make changes to this policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this policy.
Information We Collect
We collect information that you provide directly to us when you request a quote, book a service, make a payment, or contact our support team. This includes:
Personal Identification Information
- Full name and contact details (phone, email, address)
- Enquiry or booking reference numbers
- Origin and destination addresses for your move
- Inventory details, special item requirements
Financial Information
- Payment transaction IDs (processed via Razorpay; we do not store card details)
- Billing address and invoice details
- Quotation and payment amount records
Usage Information
- Browser type, IP address, and device information
- Pages visited and time spent on our website
- Referral sources and search queries leading to our site
How We Use Your Information
We use the information we collect in the following ways:
- To process and fulfill your relocation bookings and service requests
- To facilitate secure payments through our encrypted gateway
- To send you booking confirmations, receipts, and move-related updates
- To respond to your inquiries, complaints, and support requests
- To improve our website, services, and customer experience
- To send promotional communications (with your consent; unsubscribe anytime)
- To comply with legal obligations and resolve disputes
- To detect and prevent fraudulent transactions or misuse of our services
We do not sell, trade, or rent your personal information to third parties for their marketing purposes.
Data Security
We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for all data transmitted through our website
- Secure, access-controlled server environments
- Regular security audits and vulnerability assessments
- Staff training on data handling and privacy best practices
- Strict access controls — only authorized personnel can access your data
While we take every precaution to protect your data, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security but commit to notifying you promptly in the event of any breach affecting your personal information.
Your Rights & Choices
You have the following rights with respect to your personal information:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request erasure of your data, subject to legal retention obligations
- Opt-Out: Unsubscribe from marketing communications at any time
- Portability: Request your data in a structured, machine-readable format
- Objection: Object to processing of your data for direct marketing purposes
To exercise any of these rights, please contact us at info@assuresift.in or call +91 907 329 1732. We will respond within 30 days.
Questions About Your Privacy?
Our team is available to address any concerns regarding your personal data.